Managed IT Services | Meet your new IT intelligence. Think.

Whizkids offers a distinct managed IT solution, customizable to your business size and industry: Think. Our philosophy with Think is to anticipate a problem before it becomes one. To be proactive not reactive. What's more, a managed approach means your goal and our goal are the same—to keep your network and I.T. infrastructure healthy & strong.

In business today, IT services are no longer an option. Go to promotions to see how you can save on Managed IT services with Whizkids' IT product, Think.

What is "Managed"?

"Managed" means we monitor, maintain, and support your entire IT infrastructure for one monthly payment. By outsourcing IT, you free up your resources and time.

Designed for You.

Managed IT solutions aren't one size fits all. We identify the best services for your business model, and our technicians create a hybrid solution, unique to you.

Anticipate Growth.

Our team designs your IT infrastructure in preparation for the future. Start with services that make sense today, & have the flexibility to meet new IT needs as you grow.
How does Think work?

Our team of highly qualified techs provide seamless, smooth delivery of our managed IT services.

We invest our time understanding your business model & goals.
We assess and select the best features for you.
Based on that, we determine your product match.
The result? A perfect, hybrid, managed IT solution, designed just for you.

Most days we won't even cross your mind. With our managed IT product, Think, we update your system while you sleep, receive instant alerts when something isn't right, solve problems before you know they exist, and send you easy to understand reports of everything we've kept secure. This means fewer issues, less system downtime, & a much happier you.

Daily Monitoring & Support Features.

Server Monitoring.

Your server is one of your most critical business systems, and one that can cause the most hassle. We actively monitor security, hardware, performance, & applications.

Station Monitoring.

We keep workstations in peak operating condition by spotting problems & fixing them quickly to ensure business ticks along as it should: smoothly.

Network Monitoring.

We monitor your network for connectivity of critical devices. If a device goes down, we immediately receive an alert so we can act fast to restore connection.

Patch Management.

To reduce your threat of system downtime, we run vulnerability scans & manage Microsoft Patch and Security Updates, as well as for applications such as Adobe and Mozilla.

Asset Tracking.

We automatically scan your network
to track your software & hardware assets, keeping you up to date with changes, renewals, & inventories.

Printer Management.

We connect PCs to network printers, add users, add additional network folders, & configure scan to folders, to maintain continuity of your business operations.

Detailed Reporting.

You are provided a weekly report detailing the daily health of your system. We also provide network, bandwidth, & server reports to spot trends, diagnose issues, & maximize performance.

Antivirus.

Protect & defend your data from spammers, hackers, & other cybercriminals with our powerful antivirus protection for servers and workstations.

Additional Features.

Cloud Backup.

Securely backup all your data at an offsite data facility. If a hard drive fails or a disaster occurs, we work quickly to restore your data so you experience little downtime.

Email Archive.

Offload mail from your exchange server to an offsite data facility in order to free up server space. Quickly access archived emails using intuitive search tools.

Email Protection.

Safeguard email with spam & antivirus protection. Keep harmful messages out, & block the newest virus threats. Maintain access to email even when offline.

Cloud Migration.

Migrate your email, servers, or business applications to the Cloud. Whizkids provides technical design & deployment for a seamless migration of data.

Hardware Support.

Access hardware support. We assess the state of your hardware, make cost-effective recommendations, install new hardware, and perform upgrades & repairs.

Managed Firewall.

Access servers and desktops remotely via a secure VPN connection. Prevent intrusion & safeguard against viruses.

ISP Package.

Stop wasting valuable time on the phone with your ISP. Whizkids troubleshoots and handles all vendor communications related to your data connection.*

Vendor Liason.

Whizkids handles troubleshooting with your software and hardware vendors. We have the technical understanding to resolve complex, multi-vendor issues the fastest.

*Whizkids' ISP package is also included with our bandwidth solutions. Click here to find out about our bandwidth solutions.

Our managed IT support team operates as your powerful IT brain. We're accessible, responsive, & have two priorities: to make sure your IT infrastructure is up and running at peak performance, and your issues are resolved quickly and accurately. You can count on our highly qualified team of technicians to provide the highest level of professional support and expertise, exactly when you need it.
Unparalleled IT Support.

Contact the Team.

We're only a call, click, or text away. Send a quick email to open a ticket. Our techs instantaneously receive notification, & begin work on your issue.

Remote HelpDesk.

Many problems can be solved by screen sharing. One click allows us to effortlessly & securely connect to any workstation or server to resolve your issue quickly.

Onsite Visits.

What if a problem can't be solved remotely? No problem: we dispatch a tech. Our team diagnoses the issue & arrives onsite with a plan, quickly implementing a solution.

Service like it should be. Quick response, faster solution.