Whizkids is a Minneapolis based managed services provider.

We’re so excited you found us. Whizkids managed IT services equate to increased performance, security, and reliability. You will experience less down time, less frustration, and fewer unexpected technology costs. Our team works proactively to ensure  your operating systems are up to date and not exposed to vulnerabilities. With our managed IT product we protect & monitor your servers and workstations, deliver remote & onsite support, provide asset tracking, reports, patch management, and integrated managed antivirus. Through our security measures and remote monitoring, we can often respond to issues before they ever affect your team’s productivity. Many times we can repair issues before you even know about them. If we identify a problem as one we cannot solve remotely, we simply dispatch a Whizkids technician to your location. Our goal is to keep your IT infrastructure healthy and strong, with as minimal disruption or downtime as possible.

At Whizkids we have unique systems and procedures in place that allow us to apply our expertise exactly when needed, and in the way that’s needed. Many IT providers offer a solution packaged and boxed up in the same way for every client. They don’t take the time to assess your current IT infrastructure and the way your team utilizes technology. At Whizkids we are about purposeful application of technology, not just blanket features for everyone. We spend time understanding the way technology operates in your organization, we design a custom solution to strengthen & improve your current IT infrastructure, and we provide advice as to new technologies your organization would benefit from using.

Click here to find out more about our managed IT product or call 612-454-0401.

Whizkids VoIP telephony solution offers a number of ways to integrate your communications, including with a softphone. If you’ve never used one before, a softphone is an application that allows you to manage your phone calls from your computer, as opposed to an actual handset sitting on your desk. In some cases, a softphone can even replace a handset, depending on user preferences.

Softphones as a part of your VoIP solution can amp up your team’s ability to communicate by allowing team members to do the following:

1. Make HD voice and video calls and conference calls
2. View, send and receive HD video
3. Standard features include speakerphone, mute and ability to transfer, forward and hold calls
4. See incoming call alerts
5. Hide your ID for calls
6. Support for voicemail with Message Waiting Indicator (MWI)
7. Send and receive Instant Messages in real time
8. See IM alerts for incoming IMs
9. Send instant messages to groups
10. Employ “Do Not Disturb” function for audio and video calls, and instant messaging
11. Set your presence status so contacts know how and when to get a hold of you best
12. Manage, sort and filter up to 3,000 contacts with support for contact avatars
13. Synchronize your contacts with Microsoft Outlook® personal address book

Softphones offer one more way to stylize and individualize communications, at the benefit of your entire organization. If you’re interested in a softphone as part of you VoIP solution, contact Whizkids at 612-454-0401 or email hello@Whizkidit.com.

Shopping for managed IT services is an important task. Products may be complicated, confusing, and the way they are packaged is not always easy when it comes to making comparisons.

Before you start, make sure you first understand what managed IT services are. “Managed” means we monitor, maintain, and support your entire IT infrastructure for one monthly payment. Essentially, you outsource your technical needs to a company like Whizkids that is better equipped to handle them than your own internal team.

At Whizkids, we package our managed IT product to include some or all the following features: workstation monitoring, server monitoring, network monitoring, patch management, asset tracking, printer management, detailed reporting, cloud backup, email archive, email protection, cloud migration, hardware support, managed firewalls, and ISP & vendor liaison.  Which features your package includes depends on your organizational needs and determines your monthly price.

If you’d like to hear more about our managed services, or for an assessment of IT needs, call 612-454-0401 or email hello@Whizkidit.com.